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             Macroeconomics  | 
           
                 A term indicating the study of the whole economy and the way it interacts.  | 
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             Manager  | 
           
                 An employee with authority over a number of subordinates and the responsibility to plan and monitor their work.  | 
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             Manpower Planning  | 
           
                 This is to decide on the type and number of staff required in the future, given the organisations objectives  | 
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             Manual Worker  | 
           
                 An employee who works with his or her hands, usually in a factory. Manual workers can be sub divided into categories 
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             Market  | 
           
             A place where buyers and sellers meet to exchange goods and services for money.  | 
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             Market Failure  | 
           
                 This occurs when the supply and demand factors fail to allocate resources in the most efficient way.  | 
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| Market Mapping | A tool used to gain an overview of how a market is segmented. | ||||
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             Market Orientated  | 
           
             Where a firm will find out what the consumer wants before starting production. The product is made to suit the market.  | 
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             Market Penetration  | 
           
                 A pricing strategy based on the desire to achieve high sales volume and high market share. This would involve sacrificing high profits in return for a high sales level.  | 
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             Market Research  | 
           
             Getting information about the consumers. Can be done using primary research (interviews, questionnaires) and/or secondary research (looking at statistics, reports, population figures).  | 
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             Market Segment  | 
           
             A small section of a market made up of consumers with similar characteristics, e.g. their age, sex, class etc.  | 
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             Market Share  | 
           
                 The percentage of all the sales within a market that are held by one brand or company. The formula for calculation is: 
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             Marketing  | 
           
             Identifying, anticipating and satisfying consumer demands at a profit  | 
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             Marketing Mix  | 
           
             The factors which make up the marketing plan of a firm. Often referred to as the 4 Ps, it is made up of price, place, promotion, and product.  | 
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             Mass Production  | 
           
                 The production of identical products in vast quantities.  | 
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             Maturity  | 
           
                 The peak sales period in a products life cycle.  | 
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             Memorandum (Memo)  | 
           
             A written message sent internally between people in a business.  | 
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             Mentor  | 
           
                 An experiences and trusted employee that assists a new worker in settling into a new organisation.  | 
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             Merger  | 
           
                 An agreement between the management and shareholders of two companies to bring together the firms under the leadership of one board of directors.  | 
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             Middleman  | 
           
                 The agent or wholesaler who brings together buyers and sellers.  | 
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             Minimum Wage  | 
           
             Employers have to pay the workers over the age of 18 a minimum amount per hour. The rates are increased by the Government about once a year.  | 
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             Minutes  | 
           
                 These record those present and the activities and discussions of a meeting.  | 
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             Mission Statement  | 
           
                 A document dealing with the aspirations of an organisation.  | 
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             Monetary Policy  | 
           
             Decisions taken by the Government over the supply of money and rates of interest.  | 
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             Monopoly  | 
           
             Where a business controls more than 25% of the total supplies of a particular product or service.  | 
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             Motivation  | 
           
                 This is the will to work due to the enjoyment of the job itself.  | 
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             Moving Average  | 
           
                 A calculation of the trend that exists within a series of data over time. It enables erratic and seasonal factors within the data to be smoothed out so that a trend can be identified.  | 
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             Multinational Corporations  | 
           
             Large companies who own business interests in more than one country.  | 
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